FAQ2022-11-04T13:02:14-07:00

FAQ

Frequently Asked Questions

If you don’t see your questions below please contact us.

I require additional functionality for the POGAMED app or the dashboard system. Can you provide customized solutions?2022-10-12T21:00:01-07:00

We are always open to improvements and additions to the POGAMED app. Customization options may be available depending on use. Please contact us.

I am a large company/clinic and I would like to use POGAMED for my patients. Are you able to change the branding so we can use it under our own company name?2022-10-12T20:59:01-07:00

Please contact us for large scale solutions, including white labelling opportunities.

I am a patient, can my family member download the checklist/instructions to help take care of me?2022-10-12T20:58:16-07:00

Yes! The codes that POGAMED generates can be used multiple times. The code helps the app download the associated set of instructions locally onto your phone. This can be done any number of times by any number of people.

Can I send messages to my patients through POGA?2022-10-12T20:57:54-07:00

POGAMED is not meant to be a two-way communication tool. This is one of the main ways we are able to guarantee patient confidentiality. You can, however, make a new set of instructions and send the related code to the patient, replacing their old ones.

Is my patients’ data safe?2022-10-12T20:57:28-07:00

Patient data is never used by POGAMED, nor is it in any way required. The only data that may be included is anything in their list of instructions given to them by their care provider. The only data the app asks for is a date/time (e.g. a date of procedure or start of therapy) to help enable phone reminders/notifications. If the patient choses to store notes or personal information, this is all stored locally on their device, with no data gathering or sharing of any kind.

How do I use POGA?2022-10-12T20:56:58-07:00

If you provide a group of people with timed sensitive instructions or checklists, then you can use POGAMED! For a general overview of how the app works, please visit the How It Works page. For further details, please contact us.

Where can I download the app?2022-10-10T22:20:08-07:00

You can download the POGA Med app from your app store.

For android devices:

Google Play Store

For Apple devices:

Apple App Store

Does the end-user need to pay?2022-10-10T22:16:46-07:00

No. The POGA Med app is completely free to download and use. However with a POGA code the app provides no functionality.

Can I add hyperlinks to the checklist?2022-10-10T22:15:11-07:00

Text. You can add hyperlinks to the checklist items, however if you want the hyperlinks to be clickable we would recommend adding them to the “More Info” section of the checklist item.

Using this method you can provide unique hyperlinks for Surveys, directions, maps, informational sites, etc..

Do you need internet to access the checklist?2022-10-10T22:15:28-07:00

Yes. However, end users only need internet when they are retrieving information from the QR code. Once the information is on their phone the internet is never needed again to access the checklist or to retrieve notifications.

What phone is the app compatible with?2022-10-10T22:15:32-07:00

We purposely built the app to be as fast, light and flexible as possible. In fact it is designed run on as many devices as possible regardless of age, to allow information to be transmitted to as many users as possible.

What can I type in the POGA dashboard?2022-10-10T22:15:38-07:00

POGA transmits exactly as it is written. We do not read or interpret the information you type. Typos, characters, hyperlinks, text, numbers everything is transmitted to the app via the POGA code. This means you can type any language in the dashboard and it will be transmitted to the App user.

What information is shared with the POGA Med App users?2022-10-10T22:15:44-07:00

The only pieces of information that are transmitted to the POGA Med App are the Checklist title, the time criteria for the checklist items and the checklist items. The information is transmitted as typed.

Can I still access the POGA Dashboard after my subscription ends?2022-10-10T22:15:49-07:00

No. Once your subscription ends we immediately close the account and remove your checklists from our servers.

Does my subscription automatically renew?2022-10-10T22:15:53-07:00

Yes. However, you can cancel at any time and you will not be billed for the next month.

FAQ

Frequently Asked Questions

If you don’t see your questions below please contact us.

I require additional functionality for the POGAMED app or the dashboard system. Can you provide customized solutions?2022-10-12T21:00:01-07:00

We are always open to improvements and additions to the POGAMED app. Customization options may be available depending on use. Please contact us.

I am a large company/clinic and I would like to use POGAMED for my patients. Are you able to change the branding so we can use it under our own company name?2022-10-12T20:59:01-07:00

Please contact us for large scale solutions, including white labelling opportunities.

I am a patient, can my family member download the checklist/instructions to help take care of me?2022-10-12T20:58:16-07:00

Yes! The codes that POGAMED generates can be used multiple times. The code helps the app download the associated set of instructions locally onto your phone. This can be done any number of times by any number of people.

Can I send messages to my patients through POGA?2022-10-12T20:57:54-07:00

POGAMED is not meant to be a two-way communication tool. This is one of the main ways we are able to guarantee patient confidentiality. You can, however, make a new set of instructions and send the related code to the patient, replacing their old ones.

Is my patients’ data safe?2022-10-12T20:57:28-07:00

Patient data is never used by POGAMED, nor is it in any way required. The only data that may be included is anything in their list of instructions given to them by their care provider. The only data the app asks for is a date/time (e.g. a date of procedure or start of therapy) to help enable phone reminders/notifications. If the patient choses to store notes or personal information, this is all stored locally on their device, with no data gathering or sharing of any kind.

How do I use POGA?2022-10-12T20:56:58-07:00

If you provide a group of people with timed sensitive instructions or checklists, then you can use POGAMED! For a general overview of how the app works, please visit the How It Works page. For further details, please contact us.

Where can I download the app?2022-10-10T22:20:08-07:00

You can download the POGA Med app from your app store.

For android devices:

Google Play Store

For Apple devices:

Apple App Store

Does the end-user need to pay?2022-10-10T22:16:46-07:00

No. The POGA Med app is completely free to download and use. However with a POGA code the app provides no functionality.

Can I add hyperlinks to the checklist?2022-10-10T22:15:11-07:00

Text. You can add hyperlinks to the checklist items, however if you want the hyperlinks to be clickable we would recommend adding them to the “More Info” section of the checklist item.

Using this method you can provide unique hyperlinks for Surveys, directions, maps, informational sites, etc..

Do you need internet to access the checklist?2022-10-10T22:15:28-07:00

Yes. However, end users only need internet when they are retrieving information from the QR code. Once the information is on their phone the internet is never needed again to access the checklist or to retrieve notifications.

What phone is the app compatible with?2022-10-10T22:15:32-07:00

We purposely built the app to be as fast, light and flexible as possible. In fact it is designed run on as many devices as possible regardless of age, to allow information to be transmitted to as many users as possible.

What can I type in the POGA dashboard?2022-10-10T22:15:38-07:00

POGA transmits exactly as it is written. We do not read or interpret the information you type. Typos, characters, hyperlinks, text, numbers everything is transmitted to the app via the POGA code. This means you can type any language in the dashboard and it will be transmitted to the App user.

What information is shared with the POGA Med App users?2022-10-10T22:15:44-07:00

The only pieces of information that are transmitted to the POGA Med App are the Checklist title, the time criteria for the checklist items and the checklist items. The information is transmitted as typed.

Can I still access the POGA Dashboard after my subscription ends?2022-10-10T22:15:49-07:00

No. Once your subscription ends we immediately close the account and remove your checklists from our servers.

Does my subscription automatically renew?2022-10-10T22:15:53-07:00

Yes. However, you can cancel at any time and you will not be billed for the next month.

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